Immigration New Zealand reception is open to the public 9.30am - 11.30 Monday-Friday (except public holidays) by appointments only. Appointments can be made online at www.ttsnewzealand.ru
Immigration New Zealand can be contacted for general phone enquiries between 9.30am to 11.00am and 4pm to 5pm, Monday to Friday (except public holidays). Telephone: (+7 495) 956 2642.
Alternatively, Immigration New Zealand can be reached at any time via facsimile on: (+7 495) 232 0180. Please clearly mark you fax to the attention of your visa officer or to Immigration New Zealand.
All general email inquires are to be sent to: marina.grigorieva@dol.govt.nz Contact the First Secretary (Branch Manager INZ Moscow) if you think we have failed to meet our service guarantees: carla.campbell-redl@dol.govt.nz, phone number: (+7 495) 956 3579Please note that these dates may be subject to changes, so please check our website at least two weeks prior to the holiday date.
THE FOLLOWING PUBLIC HOLIDAYS WILL BE OBSERVED FOR 2010
| Friday | 1 January | New Year’s Day |
| Wednesday | 6 January | Russian New Year holiday week (Ministry Holiday) |
| Thursday | 7 January | Russian Orthodox Christmas (Ministry Holiday) |
| Friday | 8 January | Russian New Year holiday week (Ministry Holiday) |
| Tuesday | 23 February | Motherland Defender Day |
| Monday | 8 March | International Women’s Day |
| Friday | 02 April | Good Friday |
| Friday | 1 May | In lieu Labour Day (1 May) |
| Monday | 10 May | In lieu Victory Day (9 May) |
| Monday | 14 June | In lieu Independence Day (12 June) |
| Thursday | 4 November | National UnityDay |
| Monday | 27 December | In lieu Christmas Day (25 December) |
| Tuesday | 28 December | In lieu Boxing Day (26 December) |
| Friday | 31 December (pm) | Half day on eve of Public Holiday (Closed for visitors) |